For the past two decades, we've been shackled to our desktops; our only view of our business world was through that green screen. Interaction and application delivery were centered around the device itself, not on the person using it. As a result, business transactions didn't really match the multi-dimensional way human beings socially behave.Today that's simply not good enough. Users want to experience business as they experience real life. They no longer want to interact with business through one unyielding channel, but in multiple ways, from anywhere. They demand to be in control of their interaction. The consumerization of IT and rapid rise of Bring Your Own Device is proof positive of that.
At the same time, business needs have changed as well. Companies of all sizes engage more contractors and remote workers. Managing desktops for this non-office workforce is challenging at best, and it's wrought with compliance and security concerns. The more proprietary data that resides on the physical desktop, the greater at risk.
Therefore, the question becomes: how can companies give users the experience they want and still simplify the already complex task of desktop management?
read more
More...