Customer is trying to print to the 8002 a pdf document. It is a 2 page document set to duplex and multiple copies. It stops after the first page prints out and indicates the paper orientation is wrong. You then have to go to the copier and force it to use one of the trays to finish the job. It also stops after page 2 and finishes the job even if you select a higher number to print.
I have tried pcl 5c, 6, and the universal print driver. They all have the same issue.
Customer is using Adobe reader XI to print the documents. I did recommend he try and back date Reader but he didn't really want to do that because all users would have to be changed. He also has a different application that converts pdf and can print them. This also has the same issue.
I have tried pcl 5c, 6, and the universal print driver. They all have the same issue.
Customer is using Adobe reader XI to print the documents. I did recommend he try and back date Reader but he didn't really want to do that because all users would have to be changed. He also has a different application that converts pdf and can print them. This also has the same issue.