set up our first couple of "03" models (nice change to the SP access:( ), everything went fine, tested 50 B&W, 10 color. Installed at customer site and after the first 20 color prints the crinkling noise of a transfer belt. Tech found the transfer cleaning unit FULL of waste toner & the T-belt shifted to one side, wrinkling and ripping the belt. Wondering if anyone else has had this, really hoping it was a fluke, before we install the replacement T-belt. No tape or debris in cleaning unit. Set up from manual. Scratching head, praying for no repeat of some previous launch issues...
Thanks for any input.
update: replaced the ITB unit with new (doesn't come with cleaning unit), running fine today. Have the bad one at the office, cleaning coil turned fine. I suspect the toner buildup may have been from when it kept trying to calibrate while the belt was wrinkled, and laying down color patch/strips over & over. I will update if anything found upon tear down.
Thanks for any input.
update: replaced the ITB unit with new (doesn't come with cleaning unit), running fine today. Have the bad one at the office, cleaning coil turned fine. I suspect the toner buildup may have been from when it kept trying to calibrate while the belt was wrinkled, and laying down color patch/strips over & over. I will update if anything found upon tear down.
