We are a Lanier/Toshiba (amongst others) dealer, but the folks at the top have promised that all hard drives get erased as soon as the returned machine gets brought back to the shop. We formatted the hard drive on an IRC 3080, and now the control panel screen just flickers.
We are not well versed in Canon, but are thinking we wiped the firmware with the hard drive (Toshibas do that). So if it would be possible for someone to upload the firmware, (most current would be nice, but any version if something else is available), and possibly any tool that would be needed to install the firmware, it would be appreciated.
If we are totally off base on our assessment, please explain what we would need to do to return the display to the copier.
Thanks in advance
Marc
We are not well versed in Canon, but are thinking we wiped the firmware with the hard drive (Toshibas do that). So if it would be possible for someone to upload the firmware, (most current would be nice, but any version if something else is available), and possibly any tool that would be needed to install the firmware, it would be appreciated.
If we are totally off base on our assessment, please explain what we would need to do to return the display to the copier.
Thanks in advance
Marc