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Dead Machine C451 not booting

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I used my machine and turned it off normally. When I power on later, the hour glass displays, then the KM logo plus start button flashing orange and stays there. The machine stays at that point forever.
I have tried turning off, disconnecting power, reconnecting, turn on, all in vain.
I even tried powering on with utility button pressed; "trouble reset" appears after the KM logo but the touch screen stops responding so I cant touch "trouble reset."
What else can I try? I have only printed five pages since I bought this used machine.:confused:

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