NORWALK, Conn. *Xerox (NYSE: XRX) today announced an agreement to acquire German-based Invoco Holding GmbH, expanding its European customer care services. The transaction is expected to close following the completion of customary closing conditions.
Invoco will provide Xeroxs global customer base with immediate access to industry-leading German language*customer care services*while enabling Invocos existing customers to take advantage of Xeroxs broad*business process outsourcing*(BPO) capabilities, including customer care service spanning 175 facilities and serving clients in more than 30 languages.
Invoco will blend seamlessly with our current operations as we expand our BPO footprint in Germany and execute our European customer care strategy, Simon Verzijl, group president of Xeroxs commercial business process outsourcing in Europe. Together our goal is to expand service and capability across Europe to new and existing local market and multi-national clients.
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Invoco will provide Xeroxs global customer base with immediate access to industry-leading German language*customer care services*while enabling Invocos existing customers to take advantage of Xeroxs broad*business process outsourcing*(BPO) capabilities, including customer care service spanning 175 facilities and serving clients in more than 30 languages.
Invoco will blend seamlessly with our current operations as we expand our BPO footprint in Germany and execute our European customer care strategy, Simon Verzijl, group president of Xeroxs commercial business process outsourcing in Europe. Together our goal is to expand service and capability across Europe to new and existing local market and multi-national clients.
Tags:
Xerox
More...