I am working on a Ricoh Pro C901 that we just moved to a new location. It was supposedly working fine at the previous location. Now we set it up again it works fine with just the SR5000 finisher, but when we connect and dock the BK5010 with CF5010, TR5010, and BF5010 the paper goes through the SR5000 finisher and out but just sits in the input of the BK5010. The BK5010 doesn't seem to do anything. I disconnected the BK5010 with the other finishers and ran diagnostics and it didn't have any errors. Is there anywhere to check on the actual copier to make sure it is connecting and recognizing it.
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