Hello,
I have used risographs but I never set one up before. I am having a hard time connecting it to a computer (mac or pc)
I just got a recent model Riso EZ 590u Network Printer + USB for a print studio we are setting up. I want to connect it to a computer, preferably mac but a pc will do. I downloaded both mac and pc drivers from riso site, install normal, plugged in USB cable to computer, on mac OS 10.6.8, nothing. On windows 8, the riso shows up as an "unrecognized device", I cannot add printer (nothing shows up to add), cannot send jobs. No connection. Also USB stick does not show up.
I think there are several possible problems:
1. Need to get a windows 7 computer, the readme says does not work with windows 8 unless "app" is used.
2. Need to find riso "app" (did not get original Riso CDs in purchase, can't find on riso site)
3. Internal riso software set to ethernet, shutting out USB.
4. Firmware?? Where do I even begin?
The riso did a scan and a print run, so the machine works. But we have 2 week window to return the machine to vendor, so we need to figure out if our computer connection problem is a software issue, or a hardware USB/ethernet issue that would warrant returning the machine for a refund, (unless there is a cheap repair possible)
Does anyone have any advice?
Thanks so much!
Alejandra
I have used risographs but I never set one up before. I am having a hard time connecting it to a computer (mac or pc)
I just got a recent model Riso EZ 590u Network Printer + USB for a print studio we are setting up. I want to connect it to a computer, preferably mac but a pc will do. I downloaded both mac and pc drivers from riso site, install normal, plugged in USB cable to computer, on mac OS 10.6.8, nothing. On windows 8, the riso shows up as an "unrecognized device", I cannot add printer (nothing shows up to add), cannot send jobs. No connection. Also USB stick does not show up.
I think there are several possible problems:
1. Need to get a windows 7 computer, the readme says does not work with windows 8 unless "app" is used.
2. Need to find riso "app" (did not get original Riso CDs in purchase, can't find on riso site)
3. Internal riso software set to ethernet, shutting out USB.
4. Firmware?? Where do I even begin?
The riso did a scan and a print run, so the machine works. But we have 2 week window to return the machine to vendor, so we need to figure out if our computer connection problem is a software issue, or a hardware USB/ethernet issue that would warrant returning the machine for a refund, (unless there is a cheap repair possible)
Does anyone have any advice?
Thanks so much!
Alejandra