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Error SC421 On Ricoh SC1232c

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copying one sheet the paper might make it all the way out of the fuser without error or it will stop just into the fuser or just barely out of the fuser with an error. I am not a Ricoh tech nor do I know anything about them. I do know how to get into service mode. I am versed with canon copiers and wide format printers, and and HP,Kyocera printers, but not Ricoh. Given the symptom do you know what it might be? The belt and rollers in the fuser look new. I am curious about the fuser oil as well. what is the proper level, do you have to manually add fuser oil or is there a bottle on the machine somewhere. Yes I have not seen this model ever before and a person asked me to fix it. I know I should of ran!
Thanks

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