I don't really know how this forum works yet, but I will just post my question here and hopefully someone who can help will be able to see it.
My office has a bizhub 282 with the FS530 finisher installed. The machine worked fine until one day we had a saddle unit installed. After the saddle unit was installed, the machine worked for about one day and overnight it stopped working.
It now gives the message that the section indicated by arrow is open, referring to the finisher lid. I had 2 technicians come out and no one seems to know what is going on. They talk about the PWB board being bad, but cannot say for sure.
When the finisher is removed, the machine works fine. However I tested 2 different finishers and one being brand new, and it did not solve the problem.
I am wondering if any of you experienced this problem before and if you have any insights as to what may be the problem. All switches have been checked, the finishing unit is brand new (I bought a new one in the box after the problem started, but it didn't solve the problem).
If it is indeed the PWB board, can that be replaced for a used unit? what are your recommendations? if so will the firmware need to be reinstalled?
I hope someone here can help me out.
THanks!
My office has a bizhub 282 with the FS530 finisher installed. The machine worked fine until one day we had a saddle unit installed. After the saddle unit was installed, the machine worked for about one day and overnight it stopped working.
It now gives the message that the section indicated by arrow is open, referring to the finisher lid. I had 2 technicians come out and no one seems to know what is going on. They talk about the PWB board being bad, but cannot say for sure.
When the finisher is removed, the machine works fine. However I tested 2 different finishers and one being brand new, and it did not solve the problem.
I am wondering if any of you experienced this problem before and if you have any insights as to what may be the problem. All switches have been checked, the finishing unit is brand new (I bought a new one in the box after the problem started, but it didn't solve the problem).
If it is indeed the PWB board, can that be replaced for a used unit? what are your recommendations? if so will the firmware need to be reinstalled?
I hope someone here can help me out.
THanks!