I have a HP Laserjet 500 MFP that is used as a backup/redundancy at an insurance company. Problem is, it will only print the first 3 pages of a RX fax. You can send a 15 page fax from the K-M 364e sitting next to it (different lines) and they will show tx/rx of 15 pages but the HP will only print 3 pages once the transmission has been completed. Vice versa (hp to konica) works fine but this stupid little HP will only print 3 pages of a received fax.
I went through the FAX settings, it is set to print all faxes.
Experimented with speeds, speeding up/slowing down is no help.
Firmware is updated on both machines.
The konica 364e faxes like a champ after doing a few tweaks. The HP doesn't seem to have many adjustments other than slow, medium, fast. Hopefully there is a "only print first 3 pages of incoming faxes" button I failed to notice. Fingers crossed.
Any input would be appreciated.
I went through the FAX settings, it is set to print all faxes.
Experimented with speeds, speeding up/slowing down is no help.
Firmware is updated on both machines.
The konica 364e faxes like a champ after doing a few tweaks. The HP doesn't seem to have many adjustments other than slow, medium, fast. Hopefully there is a "only print first 3 pages of incoming faxes" button I failed to notice. Fingers crossed.
Any input would be appreciated.