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CQ C353 line on new transfer belt

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Hello, I got a callback today after replacing a transfer belt 2 weeks ago. It looks like something was under the belt and it cycled all around the belt, it is slightly raised. I did not see anything that could have have caused this problem. The secondary roller looks good, there were no transfer belt errors and I pulled all the I/U and saw no debris. The original transfer unit had ripped on the front side and worked it's way towards the back,because of no tension. the new belt problem is more towards the back, so they don't seem related. I pulled the cleaning assembly off and also found nothing. Basically I'm wondering what could have caused this, is it something I'm missing, the customer ran something through it or is there a defect on the new OEM unit! I replaced it 2 weeks ago and it has been fine up until the other day, if there was a defect or something wrong with the machine it should have happened right away. I am leaving a few samples to view. Thanksc353_pcq.pdf
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