Ok guys,
So today they sent me to replace the following parts from another techs call on a Ricoh MP4002: D0092612,D0092624. Supposedly the machine could not work without jamming.
After i replaced the parts mentioned, the machine jams from trays 2-4. If you feed from tray 1 or the bypass they both work flawlessly.
feeding from trays 2-4 the pages curl under the transfer belt assembly on the door. now if you look at the transfer assembly, it looks like it is crooked when the door is opened.
i thought that it would be corrected once the door is closed??? The belt assembly is fine on the left side where it hooks into, but the right side has nothing to hook into, so it is just hanging there.
I wonder what could be causing this? No paper gets through from 2-4. but i dont think replacing the transfer belt assembly is going to do much good either. the registration sensor was not changed, only the guide plates.
I couldnt take a picture since it is too dark, and my phone camera is too bright! thus creating a horrible image. Any ideas?
So today they sent me to replace the following parts from another techs call on a Ricoh MP4002: D0092612,D0092624. Supposedly the machine could not work without jamming.
After i replaced the parts mentioned, the machine jams from trays 2-4. If you feed from tray 1 or the bypass they both work flawlessly.
feeding from trays 2-4 the pages curl under the transfer belt assembly on the door. now if you look at the transfer assembly, it looks like it is crooked when the door is opened.
i thought that it would be corrected once the door is closed??? The belt assembly is fine on the left side where it hooks into, but the right side has nothing to hook into, so it is just hanging there.
I wonder what could be causing this? No paper gets through from 2-4. but i dont think replacing the transfer belt assembly is going to do much good either. the registration sensor was not changed, only the guide plates.
I couldnt take a picture since it is too dark, and my phone camera is too bright! thus creating a horrible image. Any ideas?