Added this fax unit MXFXX2 (working just fine on an MXM363) to a MX4101. When trying to fax out I immediately get a "memory becomes full" message and the fax is cancelled. If I touch the speaker icon and get a dial tone I can fax out with no issues. Interesting thing of note is in sim 22-10 the MXFXX2 shows up but the ARMM9 memory does not but when I have it installed into the MXM363 both show up. Things I have already tried.
Cleared memory in sim 66-10
Replaced fax module with another known good unit (same problem)
updated ROMs to current version from 03/2014
restored unit to factory defaults per TB
They don't fax very much but I would like to get this resolved.
Going back next week. Was thinking of doing an emergency boot before I called tech support OR I was hoping someone might have seen this before. We had this on another unit but replacing the fax unit resolved it.
Thank you in advance for all of your time and efforts in this matter.
Have a great weekend.
Bil
Cleared memory in sim 66-10
Replaced fax module with another known good unit (same problem)
updated ROMs to current version from 03/2014
restored unit to factory defaults per TB
They don't fax very much but I would like to get this resolved.
Going back next week. Was thinking of doing an emergency boot before I called tech support OR I was hoping someone might have seen this before. We had this on another unit but replacing the fax unit resolved it.
Thank you in advance for all of your time and efforts in this matter.
Have a great weekend.
Bil