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C6000L with anti curl option STILL curls cover stock! HELP

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We have a new C6000L & were promised that it would not curl cover stock if we added the anti curl
adjustment option, it would not curl business card paper. Even with the tech here, it curls 11x17 or 12x18
12 point stock. I've even tried the adjustments on our Ikon 550C (KM C5500) and it doesn't seem to
un curl the paper either. Is this common with KM copiers?


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