Hi All,
First off, I'm an end user. Sorry if that offends but circumstances are that I can't get a maintenance contract and I haven't found any freelance service engineers.
The copier is a Bizhub pro c6500.
My problem is 2 two fine lines from leading edge to trailing edge and a line of void, all located fairly close together towards the rear of the machine. I printed a page of each colour and found that it is only on the black channel. The drum is only 13% in and looks spotless. I checked the developer and to my untrained eye that looks ok with no breaks in the toner when I rotate it.
If anyone can suggest probable cause I would be heartily grateful. In fact, I'd gladly paypal the price of a beer to whoever can help me fix it!
Thanks in advance,
Steve.
First off, I'm an end user. Sorry if that offends but circumstances are that I can't get a maintenance contract and I haven't found any freelance service engineers.
The copier is a Bizhub pro c6500.
My problem is 2 two fine lines from leading edge to trailing edge and a line of void, all located fairly close together towards the rear of the machine. I printed a page of each colour and found that it is only on the black channel. The drum is only 13% in and looks spotless. I checked the developer and to my untrained eye that looks ok with no breaks in the toner when I rotate it.
If anyone can suggest probable cause I would be heartily grateful. In fact, I'd gladly paypal the price of a beer to whoever can help me fix it!
Thanks in advance,
Steve.