Hi everyone. I have a call on a MPC4500 that I have tried to fix twice this week. Not sure what to do next. The samples they show me are color prints, single sided, printed side is perfect, backside has a heavy background on it about 3 or 4 inches wide that goes edge to edge at the lead edge on LEF 8.5 x 11 white paper. I replaced the transfer cleaner unit and have cleaned the transfer roller which dosent seem to be dirty at all. It hasent done it yet for me, seems to be random. The background seems to have a magenta and black tinge to it. Any one seen this before? Thank you for any help on this.
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