Now, I'm not claiming to be perfect, not by any stretch of the imagination. But this morning I had to attend a help call, left out by someone else as he couldn't fix it. It was a Ricoh SP4100N printer with an SC876 error (HDD fault). He hadn't even tried booting the printer with the HDD disconnected. Why do people like this still have jobs.
Then I got asked by another colleague how to print a configuration sheet (I've lost count of how many times I've told him how to do this).
I regularly get calls asking me how to set up user codes. And most of them haven't a clue how to upgrade firmware.
Sorry, rant over, I just wonder sometimes why I keep on answering my mobile phone (well, actually, when I see certain names I don't LOL)
Then I got asked by another colleague how to print a configuration sheet (I've lost count of how many times I've told him how to do this).
I regularly get calls asking me how to set up user codes. And most of them haven't a clue how to upgrade firmware.
Sorry, rant over, I just wonder sometimes why I keep on answering my mobile phone (well, actually, when I see certain names I don't LOL)