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no animation data available

Hello We just received a Konica Minlota Bizhub 652c in that displays no animation data available. What will this do the machine? At this point I have been able to copy and print with no issues. If I...

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Miscellaneous Image Pass U2 installation

Dear all, I am installing an Image Pass U2 on an IRA8205. By mistake and a lack of concentration , I have changed the default IP address of the Image Pass network adapter connecting the machine via a...

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Error Code CANON PC850 E007

Please let me know how to reset e007 after changed fixing film sleeve.

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Permissions issue

Scanning to a windows 7 PC. The scans folder is shared out to two other clients with the user Everyone with share and ntfs permissions with full control. New docs that come in have a lock showing in...

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MXM453N not reading thumb drive

Has anyone run into problems with a MXM453 that has problems reading the thumb drive. This started out as an intermittent problem that would start working again with a machine reset. Know it doesn't...

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Extended ‘All New HTC One’ Leak Video Shows Brushed Gray Stainless Finish

The HTC One (not the old one, the new one) is being introduced tomorrow at an event in NYC that kicks off at 11 AM ET, but in case you weren’t yet tired of the steady stream of leaks that have ruined...

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Nokia X Review: Windows Phone Maker Does Low-Cost Android Surprisingly Well

Nokia’s weird foray into Android is the Nokia X, a small, affordable smartphone that uses Google’s mobile OS, painted up as though it were almost a Windows Phone software variant. It’s a strange beast,...

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CQ Black toner patch

I am getting a black patch of toner on my lead edge of the sheet. I've tried swopping black drum and corona with no change. Any suggestions? (See attached image) Konica C5501 Image0001.jpg Attached...

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Miscellaneous NEC IT3640D

I got a call on a NEC IT3640D copier stating that it was jamming and producing light copies. I found a disaster (toner) inside the machine and had to clean the entire paper path to cure the jamming...

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Master Tech for Northern California Area (Sonoma County)

MASTER COPIER TECHNICIAN Seeking experienced color copier service technician looking to expand the limits of their role as a “copier tech” and grow into the lead technician for a rapidly growing...

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Sharpdesk Email option unavailable

Client running the following: Win7 64bit Sharpdesk 3.3 Outlook 2013 Does anyone know why the email option is unavailable, in sharpdesk, when running the above specs. I know Sharpdesk is a cow of a...

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MX-5110 punch issue

A 5110N with an FN-11 finisher and PNX6A punch unit installed. Intermittently the punch unit will punch holes in the wrong area, the punch unit is not lined up properly with the paper. This will happen...

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C353 Reset Nic?

Do you know the procedure to wipe the NIC (reset completely) on the Bizhub C353? We have one acting up and think that maybe reseting it will help. Thanks Kelly

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km c450 streaking problem

I have a streaking problem with a KM c450. Have replaced the transfer belt and all IU's and still the same problem. example.jpg As you may be able to see there is a streak going down the middle. This...

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4502/5502A SPDF Original Sensor

Does anyone know the part number for the photointerruptor that detects the original is set in the SPDF? I have the SPDF parts manual to hand but it is not clear on which one is responsible for this...

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Copystar 6500 error codes 9011 and 9400

Working on a copystar 6500 getting an error code 9011 and 0400, from the ADF. Have replaced ADF board, and sensor. Still have an issue, paper will not go thru all the way. Any ideas?

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c0040 di 620

I have a client with 2 DI 620 , both with the same code 0040. The fans that we are speaking , were disconnected (white wire cut- small speed measured). The machines, both of them were working like this...

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Jamming Ricoh Aficio 2238C - jam detected, no paper detected.

hi guys, today i had to deal with an 2238c jam in the B spot according to the display (j001), the problem is that in that spot i found nothing instead of the fuser sensor loose, get it back to where it...

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Miscellaneous Ir5055 dropping tray 1 down

Tray 1 keeps dropping during the feed process and causing a jam. I had a 5000 do it years ago but I can't remember the fix.

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Portal Will Come To Android Via Nvidia And Shield

Portal, the now-classic first-person puzzle game from Valve, will finally get an Android port thanks to Nvidia, the company announced today (via Verge). It’s going to be a full port spearheaded by...

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