Executive Summary
- Each year the amount of information created in the enterprise, paper and digital combined,grows faster than 65%.
- Non-productive information work, such as reformatting documents or reenteringdocuments into computers, consumed more than $1.5 trillion in U.S. salaries last year.
- Survey respondents spend as much as 26% of their time trying to manage informationoverload.
- Respondents split their time evenly between dealing with paper and digital information,but 71% prefer to deal with digital information.
- The amount of time U.S. information workers spent last year managing paper-driveninformation overload cost $460 billion in salaries.
- Respondents whose companies do a good job managing information overload ratetechnology as a significant help.
- Reducing the time wasted dealing with information overload by 15% could save a companywith 500 employees more than $2 million a year.
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