Customer called yesterday to say he tried changing 2 different cartridges i sold him and the machine is still telling him to change toner. I sold him 2 with the #106R01413 which is the OEM lower yield(20K). Any info you can offer is very much appreciated. I have 2 more of the same in stock and don't want to go there until I have a little more info Theses are brand new cartridges. Frank/ActionPhotocopy
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