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Bizhub C654 Slow copying

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Hi,

The machine is fairly new, 90K total. Customer called for slow copying and when I went on site found out that a Job with 12 originals / 100 sets (total 1200 copies) started at 14:26 and finished at 15:43, that is, 1200/77 minutes = 15 copies/minute

Inspected management list, Machine settings, Konica Tech bulletins - could not find anything wrong. The customer will run the same job again today and before going to see it while it's happening thought to ask if you have any ideas.

Thanks in advance!

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